Setting and enforcing service quality standards between networks as well as for consumers is a key mandate for regulators. This course provides the techniques used to monitor and enforce quality standards, from network transmission and interconnection to market intelligence gathering. All areas that affect quality of service (QoS) at the access or transmission level are covered in detail.
Key topics
Fundamental principles
Service areas and quality indicators for fixed and wireless operators
Quality requirements for virtual network operators (VNOs)
Service level agreements (SLAs)
Equipment and market intelligence tools
Auditing and reporting
Enforcement and compliance mechanisms.
Target audience
Network engineers and technicians as well as regulatory officers responsible for competition and consumer interests.
This course can be organised on request. To receive further information or to request this course to be organised for your organisation, please use the booking form below.
