Business Development and Management

Industrial Relations

Course Code: BU94


This course discusses the current challenges with regard to industrial relations. It also examines the importance of the corporate culture in the context of overall performance, employee dynamics and the role of managers and supervisors. The process of collective bargaining is also covered as well as grievance procedures. This course will assist the participants in developing approaches to resolve industrial disputes and develop effective communications.

Key topics

  • Current challenges in industrial relations
  • The role and importance of the corporate culture
  • Collective bargaining approaches
  • Grievance procedures
  • Developing an industrial relations strategy.

Target audience

Human resource managers with an industrial relations management role.

This course can be organised on request. To receive further information or to request this course to be organised for your organisation, please use the booking form below.

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