Business Development and Management


Course Code: BU91


This course defines e-governance, i.e. its concept, its core principles, and its justification for an organisation. It covers the components of e-governance and its best practices, as well as successes and challenges, through case studies. Participants will gain a good understanding of human, technological and process requirements to develop and implement an e-governance programme in an organisation, from design to implementation and control.

Key topics

  • E-governance: concepts, principles and constructs
  • Components of e-governance
  • Case studies: best practices, success stories and challenges faced
  • E-governance strategy
  • Specific governance issues for e-governance and effective strategic measures
  • Performance metrics and performance management
  • Planning and managing an e-governance programme
  • Measuring and managing resistance and obstacles
  • Causes of e-governance failure.

Target audience

Senior and middle managers and decision makers in any organisation willing to be aware of the benefits and risks of e-governance and how e-governance works.

This course can be organised on request. To receive further information or to request this course to be organised for your organisation, please use the booking form below.

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