Development of ITES/BPO Policy for Ghana

Client name: The Ministry of Communications, Ghana
Duration: July 2012 – April 2014


The Ministry of Communications of Ghana (MoC) has demonstrated the significant opportunities the ITES-BPO sector presents for Ghana’s economic growth. It took a laudable and commendable approach to further Ghana’s position by facilitating investment in the ITES-BPO sector.

CTO team of consultants assist a project which entailed developing a Business Process Outsourcing / Information Technology Enabled Services (BPO/ITES) policy report for Ghana to define basic policy and objectives, and making recommendations on the optimum institutional structure and procedures.

Useful links:

Overview of the Development of ITES/BPO Policy

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