Voice over IP

Course Code: TE143


This course provides basic knowledge of technologies and products used for Voice over IP (VoIP). Both media transport (audio, video) and signalling methods are discussed. This course examines, in detail, the benefits and drawbacks of this new and potentially ‘killer’ application and how to approach the deployment of VoIP within your organisation.

Key topics

  • Configurations of VoIP
  • Digital telephony via IP networks
  • Overview of VoIP protocols
  • Media data protocols (RTP, RTCP)
  • Signalling protocol family H.323
  • Components of H.323
  • Signalling protocols-Session Initiation Protocol (SIP)
  • Components of SIP
  • Supporting protocols for quality of service (QoS), billing, etc
  • VoIP via a firewall and network address translation (NAT).

Target audience

Particularly, network and business managers who are seeking a comprehensive understanding of VoIP technology. Non-technical staff from regulatory agencies involved in QoS issues or consumer affairs will also benefit from attending this course.

This course can be organised on request. To receive further information or to request this course to be organised for your organisation, please use the booking form below.

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