Business Development and Management

Strategic Human Resource Management

Course Code: BU99


This course aims to provide telecommunications human resources practitioners with strategic tools to face the increasing competition in the sector. The course presents possible action plans for developing and managing human resources (HR) in an organisation, in the context of market forces and best practices. Participants will learn how to investigate the development of talent pools and HR- related projects, with illustrations of various information systems for HR management provided. Participants will develop the skills necessary to plan and manage HR programmes in today’s ever-changing environment.

Key topics

  • Action plans for HR development
  • Performance-measurement systems and best practices
  • Techniques to develop talent pools and HR-related projects
  • Planning skills for HR management programmes
  • Business continuity planning and HR management
  • Developing knowledge-management strategies.

Target audience

Telecommunications HR managers; heads of department.

This course can be organised on request. To receive further information or to request this course to be organised for your organisation, please use the booking form below.

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