Projects

Towards effective eGovernance: Delivery of public services through local e-content

Client name: Nokia, Finland
Duration: June 2007 – March 2008

Abstract

To accomplish the primary purpose, three main research objectives had to be fulfilled:

  • Scan selected markets to identify ICTs currently being used to meet local e-content needs and evaluate their effectiveness according to criteria
  • Identify and assess the roles and responsibilities of key stakeholders (NGOs, the public sector, users and solutions providers) in stimulating the demand and supply of public services through ICTs in general and wireless channels in particular.
  • Understand end user priorities and attitudes regarding information relating to various aspects of livelihoods and to the delivery of associated e-content services.

Expected impact

  • The primary purpose of the research project was to enhance the reach of public services through ICTs in general and wireless channels in particular.

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Towards effective eGovernance: Delivery of public services through local e-content

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